Privacy notice

ChargeWorks and your data

Our website address is: www.chargeworks.co.uk

Thank you for viewing our website, talking with us, working with us, or receiving our newsletter. This notice explains what we do with the information we collect from you. By providing personal information such as your name and email address via the forms on our website, you agree to us contacting you with regard to the information you request.

If you have any questions about this notice please contact us via email at privacy@chargeworks.co.uk. We may change this notice from time to time by updating this page. You should check this page periodically to ensure you are happy with any changes.

 

Visiting our website & cookies

When using most websites, including this one, the pages you see, along with a short text file called a ‘cookie’, are downloaded to your computer. Many websites do this because cookies facilitate useful features such as the ability to identify whether a user has successfully logged into the site, or to find out whether the computer (and probably its user) has visited the website before. Information gathered via cookies helps us to ensure the website works correctly, and this data will not be used to gather any personally identifiable information. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

We may also use the third party applications (such as Google Analytics) to monitor visitor behaviour on the website which also use cookies as above.

 

Information we obtain when you work with us

In order to work together with you, we usually require some information from you. We will use this information to communicate with you about your project, and any third-party platforms we use must comply with relevant data protection legislation. We will not keep your information for any longer than is required.

Sometimes, we like to take photographs of our events or case studies to share with you and our the electric vehicle community. Please let us know if you prefer not to have your or any of your party’s photograph taken or shared.

 

Other ways we might obtain personal information

We may gather personal information if you complete a survey or review, or via email, social media messaging, telephone, post, or in person. At all times we undertake to protect your personal data in a way which is consistent with General Data Protection Regulation (GDPR) concerning data protection. We will take reasonable security measures to protect your personal data storage.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 

Collaborating with others

We are all about collaboration, and we work with other experts in the electric vehicle and renewable energy sectors to provide you with a service to suit your needs, and sometimes it may be necessary to share limited details with our partners. We will not share any information that isn’t necessary to provide the service you have requested, and our partners will not share or use this information in any other way or keep it for longer than is required.

ChargeWorks is a small enterprise, and where we work with other third-party organisations or contractors, they may have access to some of ChargeWorks’ customer information. They will be required to take suitable steps to protect this data, and together we will take the issue of people’s personal data protection very seriously.

 

Our newsletter mailing list

We will only send you marketing emails with electric transport and renewable energy news, and information on our projects, events and services if you have opted in to receive the newsletter. Every newsletter will give the option to unsubscribe.

Security

The security of your personal information is very important to us. In order to prevent unauthorised access or disclosure, we have put in place suitable systems to safeguard and secure the information we collect.

 

Any questions about your personal information?

Please email privacy@chargeworks.co.uk detailing the nature of your question or request and we will respond and act within 15 working days.